Workaround:- Disable your anti-virus for some time and then try to send the mail. The anti-virus, which scans your emails before sending may prevent the emails from getting sent. Do not worry about the deletion of SRS file, as a new SRS file will be created automatically when you will restart Outlook.Ħ.) Antivirus Is Scanning the Mails:- An overzealous antivirus can be the culprit for not sending your Outlook emails.
Workaround:- A possible workaround of this is to rename or delete the SRS file. In case the file gets corrupted, Outlook won't be able to send or receive messages and will encounter Send/Receive errors. Workaround:- To send the emails that are in the Outbox folder and are not in bold or in italic, double click on the mail, edit it and then press the send button.ĥ.) SRS File Is Corrupted:- Outlook saves the Send and Receive configuration in a file named as SRS file. Mails in bold and italic means they are ready to be sent, if they are only in bold it means they are read and if are not marked in bold nor in italic, then they will not be sent. The emails residing in the outbox folder should be unread and should be in bold and italic as well.
In case the password is not changed in Outlook, you are bound to have Send/Receive errors and the mails will be stuck in the Outbox folder.Ĥ.) Add-in Marks The Email As Read If Viewed:- In case you have a habit to open, view and then send the emails residing in the Outbox emails, then the mails will not be sent. Workaround:- If you have done the above, you also need to change the password in Outlook as well. In case the attachment is very important and cannot be accessed again you can share the attachment over a network and can give the network access to the recipient of the mail.ģ.) Incorrect Password Is In Use:-If you have configured other accounts with Outlook, say Gmail and you have changed your Gmail account password. Workaround:- For sending the emails having large attachments you can either delete the entire emails, or just delete the attachment. If you can do so, that means you have the internet connection.Ģ.) Large Size of the Attachments:- When the emails are stuck in your Outbox, one of the possible reasons for this is the large sized attachments with the mails. For checking the internet connectivity, open any browser and check if you are able to browse the internet. Workaround:- In case the folders are not updated, that means you are not connected to the server. In case you are not connected, it will show the last time the folder was updated.
When connected with Internet Mail server or Exchange Mail Server, you can see the statement All folders are up to dates. This can be seen in the bottom right corner of the Outlook panel. Reason & Workaround to Send Emails Stuck In Outboxġ.) No Connectivity With Mail Server:- The foremost thing that s user needs to check is whether Outlook is connected to the mail server or not. This blog enlists all the scenarios when this happens and the workarounds to overcome this issue and send the emails stuck in Outbox folder. User writes a mail, sends it, but it is getting stuck in the Outbox folder and Outlook is not processing it further. The most common denominator seems to be Office 2016, although I've had the problem also with other versions of Outlook.The most common issue which Outlook users come across very frequently is the mails being stuck in the Outbox folder. What could be the reason of those stuck messages and how can I finally fix that issue? However, SARA won't find the messages stuck in the Outbox (albeit I can see and open them) in my cases and thus can't fix, apparently. Never newly created messages.īy the way, SARA ( ) provides a new function to try to fix issues with sent messages. All those emails are replies or forwards of email received in the Inbox (both local and in OWA visible).All those emails are rather small (1-3k) with no attachments.Each of those emails seem also not to appear in the Draft folder in OWA while still editing, although they are visible and editable in Outlook.There is no copy of the same message on Office 365 OWA in the same folder. Emails stuck in Outlooks Outbox are only visible in Outlook.I looked into it once again and found that This did it for most users, but I now get cases where I had done that "fixing" before already. OST file or even creating a new Outlook Profile. I've had that behavior before now and then over the years and usually "fixed" it by deleting the local. All while many other messages went out the Outbox without issues. The problem can be overcome by creating a completely new message, copying the content over and send that message off. Lately, I experience more an more customers calling me because Emails are stuck in Outlook's Outbox.